Rawalpindi, Pakistan
52 DD, Murree Rd, Faizabad,
N/A
+923048444499
Unfriendly Pathetic service and support. They have all the paid reviews. I had to change my kitchen hood's glass bought from Friends. After the hustle of 5 days they registered my complaint saying they are checking the inventory. After the confirmation that they do have it they again said they don't have it and checking in the inventory. It took them 5 days again to confirm it. For mere a 2k glass they are quoting 12k. The hood alone cost around 20k. Their service line is always busy and no one to respond. I had been trying to get hold of guy named kurrum but he's always not on the seat.
like
Complete variety of all brands... Good service especially thanks to Hassan Bhai...
A big three story space. They sell a wide range of electronics and furniture. The staff was well spoken and professional. In murree in road this was one of the biggest stores and the one I personally liked
A nice place to buy home appliances. They have a huge variety and offer discounts.
Well I purchased Samsung 40"LED in June 2019 from Friends PWD and on July 15, 2019, There is a big Black Vertical line in the middle of the screen , there was no hit on it OR damage at our end A technician from friends Home came and said the screen is broken and there is no damage warranty AND I AM LIKE HOW..... so be careful and ask about the warranty don't rely on Friends Warranty... There are 3 kind different warranty providers ... if you have Samsung TV it doesn't mean that Samsung is going to entertain you there are further three classes and you have to know in which class you fall..... IN My case Samsung service provider says go to your dealer and the dealer That Is FRIENDS Home PWD and In charge Friends Service center is not picking up my call as i talk to him once and discussed the issue ...hold on .. well he just pick up the phone and insisting that the screen is damaged let see the issue is in process. I am requesting the experts in this field to kindly guide me in this regard. lets Hope they will address my issue :) I will update you soon . but i ADVISE you Be careful about warranty
Variety of home products are available. Its a big store with multiple floor levels. Car parking issue is there due to non availability of dedicated place.
Very beautifull and a very hardworking people
out standing ,,home store..... all staff wel trained fr dealing costomrs...
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